Last updated: July 22, 2026
This Privacy Policy explains how INDUSTRIAS NOVACERAMIC collects, uses, discloses, retains, and protects personal information when you visit or interact with the United States version of the WeBrick website available at:
The Website is operated by:
INDUSTRIAS NOVACERAMIC
Azores 720
Colonia Santa Cruz Atoyac
Benito Juárez, C.P. 03310
Mexico City, Mexico
General contact email: contacto@novaceramic.com.mx
Sales contact email: sales@novaceramic.com.mx
Privacy requests: servicioaclientes@novaceramic.com.mx
For purposes of this Privacy Policy, “Novaceramic,” “WeBrick,” “we,” “us,” and “our” refer to INDUSTRIAS NOVACERAMIC.
This Privacy Policy applies to personal information collected through the United States version of the WeBrick Website, including information collected through contact forms, quotation requests, email communications, cookies, and similar technologies.
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from the Website.
Depending on how you interact with the Website, we may collect the following categories of personal information:
Full name.
Email address.
Telephone number.
Company or organization, when provided.
City, state, province, country, or other location information.
Information contained in your message, inquiry, project description, quotation request, or other communication.
Marketing and communication preferences.
Any other information you voluntarily provide.
Please do not submit sensitive personal information through the Website, including government identification numbers, financial account information, health information, biometric information, or precise geolocation data.
When you access the Website, certain information may be collected automatically, including:
Internet Protocol address.
Browser and device type.
Operating system.
Approximate location derived from the IP address.
Date and time of access.
Pages viewed and actions performed.
Referring website or URL.
Cookie identifiers and similar technical information.
Website performance, diagnostic, and security information.
We may use personal information for the following purposes:
To respond to questions, requests, and communications.
To provide information about WeBrick or Novaceramic products and services.
To prepare and follow up on quotations or commercial proposals.
To provide technical, architectural, or commercial assistance.
To manage potential or existing business relationships.
To operate, maintain, secure, and improve the Website.
To understand how visitors use the Website.
To detect and prevent fraud, abuse, security incidents, or unlawful activity.
To conduct surveys, market studies, or customer satisfaction research.
To send commercial communications, product information, promotions, events, or news when permitted by applicable law.
To comply with legal obligations and respond to lawful requests from authorities.
To establish, exercise, or defend legal claims.
Where required, we will obtain your consent before using personal information for a specific purpose.
The Website may use cookies, pixels, tags, local storage, and similar technologies to:
Enable essential Website functionality.
Remember user preferences.
Maintain Website security.
Measure Website traffic and performance.
Understand how visitors interact with the Website.
Support embedded content or third-party services.
Some cookies are necessary for the Website to operate. Other cookies, such as analytics or advertising cookies, may be optional.
Where required by applicable law, optional cookies will only be used after you make a selection through the cookie banner or cookie preference tool.
You may also configure your browser to reject or delete cookies. Disabling certain cookies may affect the operation of some Website features.
Additional information about the cookies used on the Website should be made available through the Website’s Cookie Policy or cookie preference tool.
We may disclose personal information to the following categories of recipients:
Website hosting and infrastructure providers.
Information technology and cybersecurity providers.
Email, customer relationship management, and communication providers.
Analytics and Website performance providers.
Marketing providers acting on our instructions.
Professional advisers, including lawyers, accountants, auditors, and consultants.
Novaceramic affiliates, personnel, representatives, distributors, or commercial partners when necessary to respond to your request.
Government authorities, courts, regulators, or law enforcement agencies where required by law.
A purchaser, successor, or other party involved in a merger, acquisition, restructuring, financing, or transfer of all or part of our business.
Service providers are authorized to process personal information only for the services they provide to us and subject to the applicable contractual and legal requirements.
We do not sell personal information in exchange for money.
Certain United States privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly and may include some disclosures made through advertising or analytics technologies.
Where our activities fall within those definitions and the applicable law grants an opt-out right, users may exercise that right through the Website’s cookie preference tool, a “Your Privacy Choices” link, or by contacting us at:
servicioaclientes@novaceramic.com.mx
We do not knowingly sell or share the personal information of individuals under 16 years of age.
We may send you information about products, services, promotions, events, or news when you have requested such information or when otherwise permitted by applicable law.
You may unsubscribe from marketing emails at any time by:
Using the unsubscribe mechanism included in the communication; or
Contacting servicioaclientes@novaceramic.com.mx.
Unsubscribing from marketing communications will not prevent us from sending necessary communications relating to an active request, quotation, transaction, or business relationship.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Responding to inquiries and quotation requests.
Managing commercial relationships.
Maintaining appropriate business and legal records.
Complying with legal obligations.
Resolving disputes and enforcing agreements.
Protecting the security and integrity of the Website.
Retention periods may vary depending on the nature of the information, the relationship with the individual, applicable legal requirements, and the purposes for which the information was collected.
When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with our procedures and applicable law.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.
However, no online transmission, information system, or storage method can be guaranteed to be completely secure. Users should therefore take appropriate precautions when communicating information online.
INDUSTRIAS NOVACERAMIC is located in Mexico. Personal information collected from users in the United States may be accessed, stored, or processed in Mexico, the United States, or other countries where our service providers operate.
The privacy and data protection laws of those countries may differ from the laws of your state or country. We take reasonable measures to protect personal information in accordance with this Privacy Policy and applicable law.
Depending on your state of residence and whether the applicable privacy law applies to our activities, you may have the right to:
Confirm whether we process your personal information.
Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of personal information.
Obtain a portable copy of certain personal information.
Opt out of the sale or sharing of personal information.
Opt out of targeted advertising.
Opt out of certain profiling activities.
Limit certain uses or disclosures of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal a decision concerning a privacy request.
Receive equal service and not be discriminated against for exercising a privacy right.
These rights may be subject to exceptions and limitations under applicable law.
Privacy requests may be submitted by email to:
servicioaclientes@novaceramic.com.mx
Please include:
Your full name.
The email address or telephone number associated with your interaction with us.
Your state of residence.
A clear description of the right you wish to exercise.
Sufficient information to identify the relevant interaction or records.
We may request additional information to verify your identity and protect your information against unauthorized access. We will only request information reasonably necessary for verification.
You may use an authorized agent to submit a request where permitted by law. We may require evidence that the agent is authorized to act on your behalf.
We will respond within the time required by applicable law. Where an appeal right applies, you may appeal our decision by replying to our response and stating that you wish to appeal.
This section applies only to the extent that the California Consumer Privacy Act, as amended, applies to INDUSTRIAS NOVACERAMIC and the relevant processing activity.
During the preceding 12 months, we may have collected the following categories of personal information:
Identifiers, such as name, email address, telephone number, IP address, and cookie identifiers.
Customer-record information, such as contact details and commercial correspondence.
Internet or electronic network activity, such as browsing and Website interaction information.
Commercial information, such as products, services, projects, or quotations in which you have expressed an interest.
Professional or employment-related information, such as employer, company, profession, or job title when voluntarily provided.
Approximate geolocation information derived from an IP address.
Inferences based on Website interactions or commercial interests, where applicable.
We collect these categories directly from users, automatically through the Website, and from service providers supporting the Website.
We use this information for the purposes described in Section 4 and may disclose it to the recipient categories described in Section 6.
We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law.
We do not offer financial incentives in exchange for personal information.
The Website is intended for business professionals, architects, designers, builders, distributors, and other adult users. It is not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
A parent or legal guardian who believes that a child has provided personal information may contact:
servicioaclientes@novaceramic.com.mx
The Website may include links to social networks, external websites, embedded content, or third-party services.
Those third parties operate independently and may collect information under their own privacy policies. We are not responsible for the privacy or security practices of third-party websites or services.
We may update this Privacy Policy to reflect changes in our activities, technologies, legal requirements, or internal procedures.
The updated version will be published on the Website with a revised “Last updated” date. Where required, we will provide additional notice of material changes.
Questions, concerns, and privacy requests may be sent to:
INDUSTRIAS NOVACERAMIC
Azores 720
Colonia Santa Cruz Atoyac
Benito Juárez, C.P. 03310
Mexico City, Mexico
General inquiries: contacto@novaceramic.com.mx
Privacy requests: servicioaclientes@novaceramic.com.mx
